Boubyan Bank is one of the emerging banks in the Middle East, benefiting from its relation with National Bank of Kuwait, the major shareholder, which is ranked among the largest 300 banks worldwide. Boubyan Bank provides a variety of banking services to individuals and corporate customers.
Boubyan Bank Case Study
About the Client
- The manual operation was a great bottleneck for the Client which was making the whole process of managing the performance of each employee cumbersome.
- The client wanted to have a platform to track and monitor the performance and overall activities of the organization, its various departments, and its employees so as to profile the capabilities of its staff and to optimize their performance on the basis of set parameters.
- Intigate developed a customized solution to manage their staffs’ performances on a monthly, quarterly, and yearly basis.
- Intigate services and technology solutions helped the bank analyze their data and get the maximum value out of it by creating a comprehensive centralized system with payroll management, employee directory management, performance review, leave policy and tracking, biometric system management, attendance monitoring, reporting, and analysis tools. The solution resulted in improvement in efficiency and better control over the employee’s day to day processes.
- Our experts designed and implemented an architecture leveraging SharePoint and uploaded all the data over the system to track live performance and all the relevant information.
- Biometric time and attendance Monitoring
- Leave Policies & Tracking
- Payroll Management
- Employee Directory
- Employee Management
- Performance reviews
- Enterprise Social Networking
- Company Calendar
- Performance calculation: Intigate implemented KPI as an employee performance management system to calculate employee performance based on set criteria. It provides reporting.
- Reporting & Tracking: Performance management systems were created to enable the client to track and monitor the performance of individual employees, departments, and the organization.
- Automated reminders and notifications: Intigate implemented automated gentle reminders to employees/managers to make them aware of the deadlines, notifications that indicate progress on a particular project. General update notifications were implemented for initiating changes in the process. The solution helped in improving employee experience.
- Transparency: Built-in KPI is full of transparency for the employees and their managers to assign and evaluate their capabilities.